Privacy Policy

Introduction

GlobalXBPay Pvt Ltd ('we', 'our', or 'us') respects your privacy and is committed to protecting your personal and financial information. This policy outlines how we collect, use, protect, and share your data.

Information We Collect

- Personal details (name, address, email, phone number)
- Identification documents (KYC documents, government IDs)
- Financial information (bank accounts, payment methods)
- Transactional details (payment amounts, recipients, currency exchange)
- Device information (IP addresses, device type, operating system)

How We Use Your Information

- Verify your identity and conduct KYC compliance checks
- Facilitate cross-border financial transactions securely
- Provide customer support and resolve disputes
- Enhance user experience and app functionality
- Comply with legal, regulatory, and security requirements

Data Security

We implement industry-standard encryption, firewall protections, and secure storage protocols to safeguard your data. Regular audits and assessments ensure ongoing security.

Sharing Your Information

We may share your data:
- With trusted third parties for transaction processing (banks, payment processors)
- For legal and regulatory compliance (government authorities, courts)
- With your explicit consent (marketing or promotional activities)

User Rights

You have the right to:
- Access and correct your personal information
- Withdraw consent where previously given
- Request deletion of your data, subject to compliance and retention requirements

Cookies and Tracking

We use cookies to enhance app usability, analyze traffic, and customize your experience. You can manage cookie preferences through your browser settings.

Policy Updates

We may periodically update this policy. Significant changes will be communicated via email or in-app notification.

CONTACT US

For questions about this policy or data practices, contact us at privacy@globalxbpay.com.