Anti-Fraud Policy and Procedures

GlobalXBPay is committed to protecting customers against fraud and unauthorized use of our services.

Monitoring & Detection

We employ automated and manual monitoring of all transactions, using anomaly detection and risk scoring to identify suspicious activity.

Customer Identity

Users must provide accurate information and verify their identity before transacting.

Reporting & Response

Customers can report suspected fraud 24/7. Upon notification, we will immediately freeze the affected account or transaction while investigating.

Education

We provide clear warnings about common scams and advise customers to send money only to people they know and trust.

Escalation

All confirmed fraud cases are escalated to law enforcement or regulators as required.